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Messaging
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Bulk Messaging Applicants & Families
To bulk send a message to multiple recipients on OpenApply, first navigate to the Inquiries, Applicants, or Students roster on the left pan...
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Creating a Bulk Message Template
Bulk message templates facilitate sending messages repeatedly to different sets of users. Navigate to the Enquiries, Applicants, Students o...
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Sending a Message to Parents via the Parent Profile
Sending a Message Navigate to the Applicant Profile and click on the Notes tab. Select the radio button for Notifiy Applicant & Family via...
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Centralising Correspondence in OpenApply
OpenApply supports messaging directly to applicants and parents, and you can also send and receive e-mails and file attachments using your...
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Inserting Links and Images and Attaching Files to Bulk Messages
Access the bulk messaging templates via Applicants > Send Messages. Click New Message, or click the name of the template you would like to ...
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Attaching Files and Images to Status Notifications Emails via Hyperlinks
Navigate to Settings > Admissions > Status & Notification, to edit the Status Notification emails. Click on any of the Status names in orde...
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Emailing an Individual Applicant & Family
Via the Applicant Profile On the Applicant Profile, you can enter either an internal note (default), which is only visible among admission...
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Adding and Replying to an Internal Note
Add an Internal Note In OpenApply, you can add an Internal Note to the Applicant Profile for internal communications, to keep track of verb...
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Email Error Log
Accessing and Understanding the Email Error Log The Email Error Log allows you to view a list of any emails that have failed to be deliver...