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Messaging
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Bulk Messaging Applicants & Families
To bulk send a message to multiple recipients on OpenApply, first navigate to the Inquiries, Applicants, or Students ...
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Creating a Bulk Message Template
Bulk message templates facilitate sending messages repeatedly to different sets of users. Navigate to the Enquiries, ...
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Sending a Message to Parents via the Parent Profile
Sending a Message Navigate to the Applicant Profile and click on the Notes tab. Select the radio button for Notifiy ...
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Centralising Correspondence in OpenApply
OpenApply supports messaging directly to applicants and parents, and you can also send and receive e-mails and file ...
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Inserting Links and Images and Attaching Files to Bulk Messages
Access the bulk messaging templates via Applicants > Send Messages. Click New Message, or click the name of the templ...
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Attaching Files and Images to Status Notifications Emails via Hyperlinks
Navigate to Settings > Admissions > Status & Notification, to edit the Status Notification emails.Click on any of the S...
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Emailing an Individual Applicant & Family
Via the Applicant Profile On the Applicant Profile, you can enter either an internal note (default), which is only v...
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Adding and Replying to an Internal Note
Add an Internal Note In OpenApply, you can add an Internal Note to the Applicant Profile for internal communications,...
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Email Error Log
Accessing and Understanding the Email Error Log The Email Error Log allows you to view a list of any emails that have...