OpenApply Help Center home page
Product
  • LEARNING
  • ManageBac
    ManageBac
    Curriculum-First Learning Platform
  • OSC Study
    OSC Study
    Study & Exam Preparation
  • AssessPrep
    AssessPrep
    Online Assessment
  • Pamoja Lesson Suite
    Pamoja Lesson Suite
    Ready-Made online resources
  • MiniPD
    MiniPD
    Professional Development
  • CTNext
    CurriculumTrak
    For Faith-based Schools
  • ADMISSIONS
  • OpenApply
    OpenApply
    School Admissions Management
  • CRM
    CRM
    School Prospect & Communication
  • OASD
    Schools Directory
    Global School Database
  • iDAT
    iDAT
    Diagnostic & Admissions Testing
  • SCHOOL-TO-HOME
  • SchoolsBuddy
    SchoolsBuddy
    Activities, Payments & PTCs
  • COURSES
  • Pamoja
    Pamoja Online Courses
    Online Courses for the IB & Cambridge
  • Oxford Study Courses
    Oxford Study Courses
    Revision Courses for the IB
  • Wolsey Hall Oxford
    Wolsey Hall Oxford
    Homeschooling
  • SYSTEMS
  • SchoolsTechnology
    SchoolsTechnology
    Tech Director Support Network
  • FariaOne
    FariaOne
    School OS
  • RESOURCES
  • DP SubjectCentre
    DP SubjectCentre
    Exam Calendars & Subject Guides
  • IB Concierge
    IB Concierge
    Programme Evaluation
  • New Request
  • Account Setup
    • Access
    • Customise Your Account
    • Customise Your Forms
    • Customise Your Checklist
    • Going Live
    • View more...
  • Application & Enrolment
    • Viewing & Filtering Applicants
    • Tagging Applicants
    • Applicant Profiles & Forms
    • Statuses & Re-Applying
    • Applicant Review Mode
    • View more...
  • Re-Enrolment
    • Configuring Re-Enrolment Preferences
    • Sending Re-Enrolment Emails
    • Marking Re-Enrolment Manually
    • Transitioning Years
    • Tracking your Re-Enrolment Status
    • View more...
  • Messaging
    • Bulk Messaging Applicants & Families
    • Creating Message Templates
    • Messaging to Parents
    • Centralising Correspondence in OpenApply
    • Emailing an Applicant
    • View more...
  • Analytics
    • Analytics Overview
    • Monitoring Key Analytics
    • Inquiry
    • Conversion Funnel
    • Enrolment
    • View more...
  • Agents
    • Parents & Agents
    • Agent Accounts
    • Managing Agents
  • More
    • Payments
    • Import & Export
    • WeChat
    • Single Sign-On
    • Integrations

Articles in this section

  • Bulk Messaging Applicants & Families
  • Creating a Bulk Message Template
  • Sending a Message to Parents via the Parent Profile
  • Centralising Correspondence in OpenApply
  • Inserting Links and Images and Attaching Files to Bulk Messages
  • Attaching Files and Images to Status Notifications Emails via Hyperlinks
  • Emailing an Individual Applicant & Family
  • Adding and Replying to an Internal Note
  • Email Error Log
  1. OpenApply
  2. Messaging
  3. Messaging

Centralising Correspondence in OpenApply

Follow

OpenApply supports messaging directly to applicants and parents, and you can also send and receive e-mails and file attachments using your personal e-mail account.

OpenApply allows you to centralise this correspondence, so that all communication is stored on the Applicant Profile. To do this, OpenApply provides a Dropbox Address to Bcc or Fwd email correspondence to.

Obtaining your Dropbox Address via your Dashboard

1.png

From the dashboard, click on your name to navigate to your personal information.

 

Via your Personal Information page

2.png

 

Copy your unique Dropbox Address and save it to your e-mail contacts so you can Fwd: and Bcc: to this address quickly.

 

3.png

Note: please ensure that all e-mail addresses that you will use to correspond with parents and applicants have been added to Your E-mail Addresses. To do this, click on Add email address. Once an email address is added, click Save Changes. Your Dropbox Address will only accept incoming e-mails from addresses that are listed here.

Bcc: e-mails you send to OpenApply

4.png

When sending an e-mail to an applicant or family, enter your Dropbox Address into the Bcc: field of the e-mail.

5.png

The e-mail, including any file attachments, will be automatically saved to the Applicant Profile.

Fwd: e-mails you receive to OpenApply

6.png

If you receive an e-mail from an applicant or family, Fwd: the e-mail to your Dropbox Address.

7.png

The e-mail, including any file attachments, will be automatically saved to the Applicant Profile.

Was this article helpful?
1 out of 1 found this helpful

Need further assistance?

Share
  • Facebook
  • Twitter
  • LinkedIn
Return to top

General

  • About
  • Covid-19
  • FAQs

Resources

  • Resource Library
  • Demo School
  • Customer Reviews
  • Product Portal

Help & Support

  • Support Services
  • Events & Webinars
  • Blog
  • System Health Check
  • Partner Directory

Faria Education

  • About Faria
  • Leadership
  • Contact
  • Jobs at Faria
  • Newsroom

Phone

  • US Flag +1 888 418 0668
  • UK Flag +44 208 133 7489
  • HK Flag +852 8175 8152
  • AU Flag +61 2 8006 2335

© 2022 Faria Education Group Limited. All Rights Reserved.

Terms Privacy Security Global