Centralising Correspondence in OpenApply

The Faria Team
  • Updated

OpenApply supports messaging directly to applicants and parents, and you can also send and receive e-mails and file attachments using your personal e-mail account.

OpenApply allows you to centralise this correspondence, so that all communication is stored on the Applicant Profile. To do this, OpenApply provides a Dropbox Address to Bcc or Fwd email correspondence to.

Obtaining your Dropbox Address via your Dashboard

Screenshot: OpenApply allows you to centralise this correspondence, so that all communication is stored on the Applicant

From the dashboard, click on your name to navigate to your personal information.

 

Via your Personal Information page

Screenshot: From the dashboard, click on your name to navigate to your personal information

 

Copy your unique Dropbox Address and save it to your e-mail contacts so you can Fwd: and Bcc: to this address quickly.

 

Screenshot: Copy your unique Dropbox Address and save it to your e-mail contacts so you can Fwd

Note: please ensure that all e-mail addresses that you will use to correspond with parents and applicants have been added to Your E-mail Addresses. To do this, click on Add email address. Once an email address is added, click Save Changes. Your Dropbox Address will only accept incoming e-mails from addresses that are listed here.

Bcc: e-mails you send to OpenApply

Screenshot: Please ensure that all e-mail addresses that you will use to correspond with parents and applicants have been

When sending an e-mail to an applicant or family, enter your Dropbox Address into the Bcc: field of the e-mail.

Screenshot: When sending an e-mail to an applicant or family, enter your Dropbox Address into the Bcc

The e-mail, including any file attachments, will be automatically saved to the Applicant Profile.

Fwd: e-mails you receive to OpenApply

Screenshot: The e-mail, including any file attachments, will be automatically saved to the Applicant Profile

If you receive an e-mail from an applicant or family, Fwd: the e-mail to your Dropbox Address.

Screenshot: If you receive an e-mail from an applicant or family, Fwd

The e-mail, including any file attachments, will be automatically saved to the Applicant Profile.

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