Go to Settings > Integrations > WhatsApp > Create Form, add your fields, preview and submit the form for Meta's approval. Then share it by link, website snippet or QR code. Each submission creates a Contact.
For admins: capture new enquiries through a short form that opens inside WhatsApp.
Why it helps
- More enquiries, less effort for families. A parent scans a QR code and fills in a short form without leaving WhatsApp.
- Contacts created for you. Each submission becomes a Contact in OpenApply, ready to follow up.
- See what your campaigns bring in. WhatsApp is recorded as the first-touch source.
Create a WhatsApp form
Go to Settings > Integrations > WhatsApp and select Create Form.
Give the form a title, write the entry message and the button label.
Drag in the fields you need from your Parent/Guardian and Applicant fields. You can use more than one page.
Select Preview to see what parents will see.
Select Submit for Approval. Meta reviews the form, and its status in the form list changes once it is approved.
Share the form
Open the form's Entry Point section and copy the link, the HTML snippet for your website, or the QR code for a prospectus or open-day signage.
The consent page
Every new WhatsApp form starts with a consent page, which Meta requires. See WhatsApp consent and opt-outs.
Things to know
- When a parent submits, a Contact is created in OpenApply.
- Submitting with consent opts the parent in to WhatsApp.