Updating Student & Family Information

The OpenApply Team
  • Updated
Quick answer

If your school allows it, update parent details, student details and application forms from your Parent Dashboard.

Editing Information from the Parent Dashboard

Parents can update their family information, student details, and application forms directly from the Parent Dashboard, provided editing has been enabled by the school.

The Parent Dashboard allows parents to keep application information up to date throughout the admissions process. Depending on your school's settings, you may be able to edit your own contact details, your child's information, and submitted application forms.

If editing has been disabled by your school, the edit buttons will not be available and you will need to contact the admissions office to request any changes.

What's Available to Edit

  • Edit parent contact information.
  • Update student information including name, date of birth, gender, photo, and email address.
  • Modify editable forms in the Application Checklist.

Step-by-Step Navigation

Edit Parent Information

Parent Dashboard > Manage Your Profile

  1. Open the Parent Dashboard and click on Manage Your Profile on the top right.
  2. Click on Edit Profile to update your personal and contact information.
  3. Save your changes.
Screenshot: Edit your family information from the Parent Dashboard
Edit your family information from the Parent Dashboard.

Edit Student Information

Parent Dashboard > Select Child > Profile

  1. After selecting a child, please navigate to Profile.
  2. Locate the Personal Information and click on Edit Profile.
  3. Update your child's name, date of birth, gender, photo, or email address.
  4. Save your changes.
Screenshot: Update your child's information from the Student Details section
Update your child's information from the Student Details section.

Edit Application Forms

Parent Dashboard > Checklist

  1. Via Parent Dashboard, navigate to Checklist.
  2. Select the Edit icon beside the form you wish to update.
  3. Save or resubmit the form if required.
Screenshot: Edit forms from the Application Checklist
Edit forms from the Application Checklist.

Tips & Best Practices

  • Review your information carefully before saving changes.
  • Keep your contact information current so the school can reach you.
  • Complete any requested updates promptly to avoid delays in the admissions process.

Warnings & Important Notes

Important: If you do not see any Edit buttons, your school has likely locked your Parent Dashboard. In this case, you cannot update your information yourself and will need to contact your school's admissions office for assistance.

Frequently Asked Questions

Why can't I see the Edit button?

If the Edit button is not available, your school has likely disabled editing for your account. Please contact your school's admissions office if you need to update your information.

What information can I update?

Depending on your school's configuration, you may be able to update your family details, your child's information, and application forms from the Parent Dashboard.

Can I unlock my own account?

No. Only your school can enable or disable editing permissions for your Parent Dashboard.

In Summary

  • Edit your family, student, and application information directly from the Parent Dashboard when permitted.
  • If the Edit buttons are unavailable, your account has likely been locked by your school.
  • Contact your school's admissions office if you need to update information while editing is disabled.

Keeping your information up to date helps ensure a smooth admissions process in OpenApply.

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