This recorded webinar gives an overview of what parents see in OpenApply and how to make the admissions process easier for them. Watch the video below, then use the FAQs for answers to questions raised during the session.
- OpenApply
- Overview
- All users
Webinar: parent experience
For school staff who want to understand and improve the parent experience.
Newer recording available. Watch OpenApply - The Parent Experience (August 2021) in the Faria on-demand webinars hub. The recording on this page is older and some screens have changed.
Video
If you cannot play the video, open the recording on GoToWebinar.
FAQs from the presentation
Where can I access the OpenApply demo site?
Go to https://demo.openapply.com. Use it to test form editing, see the parent view, or try anything you do not want to change on your own OpenApply site first.
How do I edit the email, phone number and director name used in the legend of values?
The details used for the {{email}}, {{phone}} and {{director_name}} legends are set at Settings > School Settings > School Information, in the Contact Information section. The {{signature}} legend always inserts 'Admissions Office at {{School Name}}'.
Can each admissions team member have their own email signature?
Not in the automated status and notification emails. Instead, you can use the legend of values, or edit each message as needed. For example, the Applied email could have the admissions office details and the Enrolled email the registrar's. Or all emails could come from a general contact such as Admissions Office. See Customizing Automated Email Messages.
For bulk messages, each staff member can save their own templates with their own signature. See Creating a Bulk Message Template.
Can I add a hyperlink to emails to parents?
Yes. You can include hyperlinks in automated emails and bulk messages.
Can I add an internal note to all siblings at once?
Not at the moment. Two alternatives:
- Add the note to the first child and copy it. Right-click each sibling in the right panel to open them in new browser tabs, then paste the note as a new note on each profile.
- Use the BCC feature to BCC or forward emails to OpenApply. The emails are then logged in the Latest Activity of all children of the parents whose emails were used.
When should I use static text or field instructions in a form?
Static text adds plain text to the body of a form, for example to introduce a section or explain important information to parents. See Editing Form Layout and Text.
Field instructions appear as a blue information box directly after the field they belong to. Use them for information or requirements about that field, for example which file type is needed for a photo upload. See Adding and editing fields on forms.
Still need help?
Submit a request