Signing in to your OpenApply account (staff)

The OpenApply Team
  • Updated
Markdown
Quick answer

Staff sign in at your school's admin address, for example yourschool.openapply.com/users/signin. If you land on the parent or agent page, go to your school's OpenApply home page, select Sign In and choose Admin. Forgotten your password? Select Forgot password?

  • OpenApply
  • How-to
  • Admin

Signing in to your OpenApply account (staff)

For school staff. Parents sign in from the parent page on your school's OpenApply site.

Sign in

  1. Open the link in your welcome email and set your password.

  2. Go to your school's admin sign-in page, for example yourschool.openapply.com/users/signin. Replace yourschool with your school's OpenApply name.

  3. Enter your email address and password and select Sign in.

    Screenshot: OpenApply admin sign-in page with email and password fields

Bookmark the admin sign-in page so you always land in the right place. If your school uses Microsoft single sign-on or two-factor authentication, see Staff sign-in options.

On the wrong sign-in page?

Your OpenApply site has separate sign-in pages for parents, agents and staff. If your details are not accepted, check you are on the staff page: go to your school's OpenApply home page, select Sign In and choose Admin.

Screenshot: Sign In menu with the Admin option

Reset your password

  1. On the sign-in page, select Forgot password?

  2. Enter your account's email address and select Reset Password.

    Screenshot: Reset Password page with the email field
  3. Open the email and follow the link to choose a new password.

Still cannot sign in?

I have not received the welcome or reset email

Check your spam or junk folder. If it is not there, ask your OpenApply administrator to check the email address on your staff account and resend the welcome email.

My email address is not recognised

Your account may use a different email address, or you may not have been added yet. Email addresses are case-sensitive, so type it exactly as your school set it up. Your OpenApply administrator can check this in the Staff Directory.

I do not know my school's OpenApply address

It is in your welcome email, and usually looks like yourschool.openapply.com. Your admissions team or OpenApply administrator can also tell you.

I use two-factor authentication and lost my device

Ask a colleague with the Security Admin permission to turn off 2FA for you in Settings > Staff Directory. If nobody can, submit a request and Faria Support will call your school to confirm who you are first. See Enabling two-factor authentication (2FA).

Still need help?

Submit a request

Related to

Share

Was this article helpful?

10 out of 34 found this helpful