User Permissions

The OpenApply Team
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Quick answer

Go to Settings > Staff Directory and select a user's name to edit their access rights. Permissions control which applicants they can see (rosters, campuses, programmes and grades), what they can do with them, and which settings they can edit. Defaults come from the user's department.

For admins setting what each staff user can view and do in OpenApply. Explains every permission group.

Edit a user's permissions

  1. Go to Settings > Staff Directory.

  2. Select the user's name.

  3. Edit the access rights for that user.

    Screenshot: the user permissions page in the Staff Directory

A user's default permissions come from the department they are assigned to. By default, the Admissions department has full access to the system, with all the permissions described below. For more on users and departments, see Creating your Staff Directory and Managing Users.

Permission group Controls
1. Rosters Which rosters and applicant statuses the user can view
2. Campuses Which campuses the user can view applicants for
3. Programmes / Grades Which programmes, grades or year groups the user can view applicants for
4. Dashboards Access to the re-enrolment, payments and analytics pages
5. Profile Permissions What the user can do with applicants and agents
6. Data Categories Which categories of forms, files and checklist items the user can access
7. General & Account Settings Which system settings the user can view and edit
8. Admissions Settings Which Admissions settings the user can view and edit

1. Rosters

Sets which rosters, and therefore which applicant statuses, the user can view:

Roster Statuses shown
Enquiries Pending
Applicants Applied, Admitted, Waitlisted and Declined
Students Enrolled
Alumni Graduated and Withdrawn
Families All families (parents and children) in the system

Access to the Families roster gives access to all statuses.

2. Campuses

Sets which campuses the user can view applicants for.

3. Programmes / Grades

Sets which programmes, grades or year groups the user can view applicants for.

4. Dashboards

Sets whether the user can view the re-enrolment, payments and analytics pages.

5. Profile Permissions

Sets which actions the user can take relating to applicants:

Permission The user can
Bulk Messages Send messages in bulk from the roster
Access applicant profiles View individual applicant profiles
Create, Edit and Delete applicant profiles Create, edit and delete applicants
Profile Actions Add notes, files and checklist items; schedule events and interviews; assign tasks to users; create indicator logs
Payment & Invoices View, reconcile and edit payments on the applicant profile
Access agent profiles View agents
Create, Edit and Delete agent profiles Create, edit and delete agents

6. Data Categories

Sets whether the user can access forms, files and checklist items in each data category:

  • General

  • Academic

  • Financial

  • Learning Support

  • Legal

  • Medical

  • Wellbeing

  • Restricted

You assign Data Categories to forms, file upload fields and checklist items in their own settings.

7. General & Account Settings

Sets which system settings the user can view and edit:

  • School Settings

  • Staff Directory

  • Forms

  • CRM Preferences

  • Payments

  • Billing

  • Audit Log

  • Email Error Log

  • Import & Export: All Data

  • Integration

8. Admissions Settings

Sets which settings the user can view and edit within the Admissions settings:

  • Programme

  • Status & Notification

  • Events

  • Checklist

  • Re-Enrolment

  • Task Types

  • Review Mode

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