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Help & Support

Customizing Automated E-mail Messages

Automate Messages Based on Status

Under Settings > Admissions > Status & Notification, you can customize and automate the notifications that parents receive at every step of the application process.

Edit individual Status notification e-mails by clicking on the select Status such as "Pending" or "Admitted."

Scroll down to view and edit additional notification e-mails.

Please see this tutorial for further details on customising the Applicant & Family Welcome Email

Please see this tutorial for further details on cusomtising the Tour, Interview or Open Day Confirmation Emails

All e-mail templates have mail-merge capabilities, so you can further personalize the content of your message.

To add files and images to these E-mail notifications please see this tutorial: Attaching Files and Images to Status Notification Emails